Accessibility Statement

Updated: September 7, 2026

KidiPass treats accessibility as part of the product, not an add-on. We work so that everyone, including people with disabilities, can use the website and the app independently, with dignity and ease.

Who provides the service

The service is operated by ILAN LABS, a registered business in Israel. This statement covers kidipass.com, the parent dashboard in the browser, and the Android app for children.

Accessibility standard

The website and app are built to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, in accordance with Israeli standard IS 5568 and the Equal Rights for Persons with Disabilities (Service Accessibility Adjustments) Regulations, 2013. Testing combines automated tools with manual keyboard and screen-reader passes.

What is accessible today

Full keyboard navigation, with a clearly visible focus indicator
A hierarchical heading structure and landmark regions for screen-reader navigation
Compatibility with common screen readers (NVDA, JAWS, VoiceOver, TalkBack)
Alternative text for images and informative illustrations
Text scaling to 200% without loss of content or functionality
Forms with associated labels and worded error messages
ARIA declarations for interactive components and live-updating content
Full RTL support for Hebrew content, and respect for browser language settings
All children's content is vocalized, and questions can be read aloud in the app

Known limitations

We would rather say this plainly: accessibility is not perfect. These are the gaps we know about and are working on:

Some brand colours do not meet the required contrast ratio in every state; we are revising the palette gradually.
Interactive demo components on the home page are reviewed continuously, and a new component may ship before a full accessibility pass is complete.
AI-generated content and external documents linked from the site may not fully meet the standard.
The screen-reader experience in the children's Android app is tested mainly with TalkBack; other assistive technologies may show gaps.

If something does not work for you, that is exactly what we want to hear — we will look into it and fix it.

Accessibility coordinator

Accessibility coordinator:: Elad · ILAN LABS
Email:: [email protected]
WhatsApp:: 055-7796070

You can reach out about anything accessibility-related — reporting a fault, requesting an adjustment, or asking a question. Including the page address, your device and browser, and the assistive technology you use helps us reproduce and fix it quickly.

We have no walk-in address; the service is delivered entirely online.

We reply within one business day, usually much sooner.

How requests are handled

Every accessibility request is reviewed on its merits. We acknowledge receipt, fix what we can, and tell you the outcome. If a fix takes time, we explain what is being done and when.