What parents ask us

Data is stored on Google Cloud in Europe. We don't share data with third parties, and we have no ad networks receiving information. The kids don't register an account — you're the only identity in the system.

Gemini generates Hebrew questions tuned to each kid's age and level personally. Each question passes automatic quality control — we filter broken, duplicate, or age-inappropriate items before anything reaches the tablet.

KidiPass supports voice mode. It's the default for ages 3-5, and can be enabled at any age from settings. The question is read aloud, answers come with pictures rather than text where possible, and tapping an answer speaks it — the child has to tap again or press a 'Continue' button to confirm. No child gets left behind because of reading.

The sweet spot is kindergarten through 6th grade (roughly ages 5-12). There's also early-childhood content — counting, colors and shapes in full voice mode — so younger preschoolers (3-4) can practice too, ideally with a parent nearby. Just enter the age at signup — subjects, difficulty band, and reading mode are set automatically per the curriculum, and every child progresses at their own pace.

Yes. Every topic, difficulty level and question type is built around the official Israeli Ministry of Education curriculum for each stage — from kindergarten through 6th grade. Each question is tagged with the grade it belongs to, so you know exactly what your child is seeing. KidiPass is an independent app — not officially approved or operated by the Ministry of Education — but its content stays faithful to the curriculum.

Yes. Questions reference holidays (Hanukkah candles, sufganiyot, matza, oznei haman), food (falafel, hummus), places (Kinneret, Hermon, Mediterranean), and use shekels — not dollars. Kids learn in a context they recognise, not a foreign one.

The screen is a layer that sits over any app — YouTube, games, social, browser. You decide how much screen time per day. When time is up, the learning screen appears until the kids complete the short lesson. No parent reminders, no battles.

Yes, always. The phone, the dialer and the call screens are never stopped — not when the minutes run out and not in quiet hours — and they cannot be set to stop. Your child can call you or dial an emergency number (100, 101, 112) at any moment, and when the phone rings the learning screen steps aside, even over a game or a video, so the call can be answered.

The Family plan supports up to 4 children on the same account, each with separate content and progress. The free plan and Pro are one child profile.

The free tier has no charge at all, and the full 7-day trial needs no payment method — it starts when the first child device connects, not at signup. Pro and Family can be bought two ways, at the same price: with a card on kidipass.com, or through Google Play inside the app (there is no iOS purchase). Cancel where you bought: dashboard → Settings → My account → Cancel subscription, or Google Play → menu → Subscriptions → KidiPass. You won't be billed for unused time. Deleting your account on kidipass.com does NOT cancel a Google Play subscription — cancel it there separately.

No, and we say so up front. The child app is Android 8.0+ only — the mechanism relies on Android letting an app draw over another app and know what opened, which iOS does not allow third-party apps to do. What does work from an iPhone: the full parent dashboard at kidipass.com in any browser, including a sample lesson.

Not without the family code. From version 1.4.12, while the accessibility permission is on, the family-code pad appears over the KidiPass uninstall screen, and you get a push and an email when that screen opens. With the code the uninstall continues; without it the uninstall screen closes. Device Settings stay open, and other apps and Google Play work as usual. Versions 1.4.12 to 1.4.23 opened Settings only with the code — update from Google Play. We hold no device-admin permission and do not ask for one — KidiPass is a learning app, not a fight — so removal from inside the Google Play Store app or a factory reset are still possible. If that happens you are notified once the device stops reporting, and progress lives in the account, so reinstalling and connecting again (the QR on the dashboard, or your email plus the family code) restores everything. Never chose a family code? Until you do it is 0000 — pick your own on the dashboard → "🔑 Family code".

Lessons keep working. The question bank is installed inside the app and minutes are counted on the device itself. Internet is needed to connect a device, to sync with the dashboard, and for AI questions on Pro and Family; everything syncs when the device is back online. The parent screen on the device also works fully offline.

Yes — quiet hours. Set a per-child window in the dashboard (for example 20:30–07:00); inside it there are no lessons and no screen time, even if minutes were earned. The minutes are not deleted, they simply wait until the window ends.

Gentle block: protection does not cut the child off mid-play. It tells them, waits for the game to close, and blocks at the next transition. Those extra minutes are capped or uncapped, your choice. Quiet hours and a parent-initiated pause do block immediately.

This is the most common issue, and it comes from the manufacturer's battery saver rather than from Android itself. The fix is one permission. Samsung: Settings → Apps → KidiPass → Battery → Unrestricted. Xiaomi, Redmi and POCO open a battery-policy list instead of an Allow dialog — pick the first option and also enable Autostart. The help center has a full per-manufacturer guide.

There is no PIN and no secret code. The parent screen on the device opens with a short math exercise that changes every time. Nothing to forget, nothing to reset, and it works offline and without the account.

10 age-matched questions. A completed lesson earns screen-time minutes — full reward for a perfect run, and between 40% and 100% of what you configured otherwise. Both the question count and the minutes are configurable.

Email [email protected] or WhatsApp, in Hebrew or English. We reply within one business day, usually much sooner.