Troubleshooting

Most problems are one of four: a missing permission, a manufacturer battery saver, an expired code, or a device that is simply offline.

Updated 7.9.2026

Gate never appears — one of the two essential permissions is missing, or protection was never switched on.
It worked and then stopped — the manufacturer battery saver closed the app in the background.
Code rejected — codes are valid 24 hours and single-use. Open the device-connection screen again for a fresh one.
Child escapes through Settings — grant the accessibility permission.

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